Privacy information for website enquiries.

1. Data controller

The data controller for this website is Cockrams Transport (Lincs) Limited (trading as Cockrams Courier & Freight), Unit 3-4, Benner Road, Pinchbeck, Spalding, Lincolnshire, PE11 3TZ. Company number 07480397. Telephone 01775 725365. Email [email protected].

ICO registration: [ICO registration number — please confirm and insert before publishing]

2. Information we collect

Information submitted through quote or contact forms on this website may include your business name, contact name, email address, telephone number, collection and delivery locations, service type, timing requirements and load details. We also collect standard server log data (IP address, browser type, pages visited) for security and performance purposes.

3. Lawful basis for processing

We process enquiry data on the basis of legitimate interests (UK GDPR Article 6(1)(f)) — specifically, to respond to business enquiries and assess whether we can provide the requested service. Where you provide contact details for follow-up communication, we rely on contract performance (Article 6(1)(b)) or, where applicable, consent (Article 6(1)(a)). Analytics cookies are only placed after you have given explicit consent via the cookie banner.

4. How we use your information

Submitted details are used to respond to courier and freight enquiries, clarify job requirements, prepare quotations and maintain operational records where appropriate. We do not use enquiry data for unsolicited marketing. The website should not be used to submit unnecessary personal or sensitive information.

5. Third-party sharing

Enquiry information may be shared with Cockrams staff, subcontracted drivers or operational service providers where necessary to respond to or complete a delivery enquiry. We do not sell personal data to third parties. Where we use third-party tools (such as analytics or mapping services), those providers operate under their own privacy policies and, where applicable, data processing agreements.

6. Retention, sharing and rights

Enquiry information is retained only for as long as needed for operational, accounting or legitimate business record purposes, and in accordance with HMRC record-keeping requirements (generally six years for financial records). Website log data is retained for up to 90 days.

7. Your rights

Under UK GDPR you have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure where retention is no longer justified; object to processing based on legitimate interests; request restriction of processing; and data portability where applicable. To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

This website uses a consent banner to manage cookies. Strictly necessary cookies (session management) are placed without consent. Analytics cookies are only placed after you accept them via the banner. You can withdraw consent at any time by clearing your browser cookies and declining on your next visit.

9. Contact

For privacy-related questions or to exercise your rights, contact Cockrams at [email protected], 01775 725365 or Unit 3-4, Benner Road, Pinchbeck, Spalding, Lincolnshire, PE11 3TZ.